Multilingual Customer Support,
Powered By AI
Handling Multilingual Customer Support has never been easier. With Lingpad, you get an AI-powered localization tool that translates all your Messaging Channels and Help Center content with minimal effort.
Powering Multilingual Customer Support For Global Brands Like
Simplify CX Localization With A No-Code AI Tool For Multilingual Support
Seamlessly integrate your messaging and help center platforms with just one click using Lingpad AI. Embrace effortless multilingual customer support through our hassle-free, no-code integrations.
Resolve Multilingual Customer Queries With Monolingual Agents With Quick And Accurate AI Translation
Explore Lingpad’s powerful features, meticulously crafted to elevate your customer’s support messaging experience to extraordinary levels and push your CSAT scores to unprecedented heights.
- Auto-translation for Inbound Tickets
- Auto-reply
- Custom Tags
- Data Dashboard
- Glossary
- Translation Memory
- Tone selection
- Known Languages
- Agent Permissions
Available Integrations
Publish 100% Of Your Help Center Articles In All Your Customer Support Languages Within Minutes.
Elevate your help center to a global scale within minutes with Lingpad—a platform crafted for seamless expansion. Explore features that make Lingpad the ultimate ally for localization managers.
- Auto-pull
- Custom Sync
- Pre-translation
- Multilingual SEO
- Formatting
- Translation Memory
- Glossary
- Known Languages
- Agent Permissions
Available Integrations
The Ultimate AI Tool Built To Perfect Help Center Localization
Manual knowledge base localization is often a time-consuming and resource-intensive process. Harness the power of Lingpad AI’s intelligent frameworks to simplify and automate your help center localization workflows.
Autopilot Mode
Put your knowledge base localization on autopilot with the auto-pull feature. Always work on the latest versions of your help-center articles. Say 'goodbye' to shuffling between Google Sheets, Excel or Word files.
Automated Workflows
Get more done with your localization on cruise control! Set triggers for your localization workflows such as pre-translation, tone selection, status management and more. Lingpad AI integrates, automates and publishes with minimal manual input.
Pre-Translation
Enable pre-translation feature to quickly translate hundreds of articles through TM or AI in a matter of minutes. Boost translation efficiency while maintaining the highest level of quality.
Tone Selection
Ensure brand tone is maintained for every article, in all languages. Select the perfect tone — formal, informal or a mix of both — for your AI-powered translations and elevate your customer communication game.
Glossary
Optimize translations to be accurate and consistent minus the struggle. Lingpad AI's innovative feature auto-magically incorporates Glossary terms even for AI translations. Nothing will be lost in translation anymore!
Translation Memory
Never translate the same phrase twice and ensure consistent, accurate translations every time with Translation Memories. Result? Localization costs reduced by 57% and team productivity increased by 30%.
SEO-friendly Translations
Localize your help-center article's Title, Meta description, and Alt tags to ensure visibility in any language and improve customers' accessibility to relevant knowledge base articles with SEO-friendly translations.
Contextual Translations
Get all your translations, syntax, and collaboration working in perfect sync from a single dashboard. Cross-check reference images, glossary terms, and comments from key stakeholders to ensure high-quality translations and speed up workflows.
With Lingpad, VEO imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.
Why Choose Lingpad?
Save Time
Get instant, spot-on translations! With our finely-tuned AI engines, multilingual customer service is a breeze, just like having a language expert at your fingertips.
Save Resources
Transform your CX team into superheroes! With Lingpad, one agent can handle the work of five, faster. Less training, more savings. Ready to unleash the power of efficiency?
Save Costs
Lingpad brings human-level accuracy with top-notch translation engines, helping you cut localization expenses by a third. Consider your budget rescued - you’re welcome world!
Secure, Superior and Dependable
We provide high-quality services and safeguard the valuable information of both our company and clients.
ISO 27001
General Data Protection Regulation
Amazon
Web Services
Customer-preferred Localization Tool
As rated by our valued customers on various platforms.
Our Client Stories: Hear it From Them!
Listen in to learn how Lingpad helped YouScan in improving their multilingual customer service workflows.
Ramina Blyzniuk
Senior Customer Support Manager
Hear how Lingpad helped Particle for Men’s CS team overcome their multilingual support challenges.
Julia Worell
Customer Service Manager
Discover why Lingpad emerged as the best choice for enhancing LOQED’s multilingual customer support.
Jeroen van Oorschot
CTO
Are You Looking For A Worry-free Migration?
Our team takes care of your customized, all-round migration journey from start to finish so that you can focus on adding value to your customers’ experience with your brand. Simplify migration at zero additional fees!
Evaluate
Our migration experts will understand your multilingual customer support strategies in depth, and take care of migrating content from different platforms so that your can access all your multilingual content right from Lingpad.
Migrate
With the power of automation and human expertise, we streamline your multilingual communication — including TMs and Glossary — for all mediums by migrating every workflow to Lingpad. This will be a continual process with regular syncs and updates.
Conclude
Our experts ensure your customer service tool integrations are up and running, existing collaborators are given access permissions and perform extensive QA processes from start to finish. This entire process will be completed in three working days.
Meet Your Customers' Demands In 120+ Global Languages
Meet Your Customers' Demands In 120+ Global Languages
Deliver quicker and smarter customer support via any channel in your customer’s native language, and witness your CSAT soar high.
- English
- French
- Spanish
- Chinese
- Italian
- German
- Hindi
- Japanese
- Swedish
- & more
Your Hub for Multilingual Customer Service Resources
Blog
The secrets to exceeding expectations for global customers? They're here. Explore our blog for insights on multilingual customer service across industries.
Real Voices
Unfiltered conversations around various topics with the brightest minds in the business. Listen in as we explore the future of multilingual customer service.
Help Center
Master Lingpad in minutes! Get all your questions answered here with our comprehensive guides & tutorials for using Lingpad and CS integrations.
Want To Save 57% On Translation Costs, Increase Efficiency By 82% And Reduce Costs By 49%?
Book a free demo to learn how to supercharge your multilingual customer service with Lingpad AI.
