20,000 Words AI Translation + 30 Days All-access Trial, absolutely FREE! Sign-up by 31st January to get this offer!

Sign up by 31st January, 2023 to avail an all-access trial and ZERO hosting charges for Knowledge Base Integrations – absolutely FREE FOR 3 MONTHS!

Conquer New Markets With Multilingual Customer Service - The Easy Way!

Lingpad offers an agile translation management system for multilingual customer support, which helps
boost customer satisfaction globally.

Global Brands Boosting Customer Trust
With Lingpad

ABinbev
Rebtel
Veo Icon
atlas
Renewtrak
Luxreaders

Multilingual Knowledge Base To
Empower
Global Audiences

Kickstart your global strategy with help-center localization. Empower customers with the freedom
to resolve their queries, at their convenience.
Multilingual Knowledge Base

Integrations

Zendesk Guide
Freshdesk Knowledge Base
Intercom Articles

Coming Soon!

Veo Icon

With Lingpad, VEO imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.

Empower Your Agents To Handle
Support Tickets In Any Language

Watch Your CSAT Scores skyrocket by providing Multilingual Customer Service in 180+ languages.
Higher customer engagement and retention, Increased global growth.
Support Tickets

Integrations

Zendesk Support
Zendesk Support
Freshdesk
Freshdesk Support Desk
Rebtel

Rebtel saw an increase of 7.5% in their CSAT score and a 100% growth in multilingual ticket volume.

A Powerful Translation Management System That Simplifies Complex Global Growth

CS - AI + Human 1

Human-Centered,
AI-Powered

AI Translation

Speedy AI translations to fast-track general ticket and knowledge base translations.

Invite Your Translators

Invite linguists to work on multiple localization projects on a single platform.

Translation Providers

Expand your global language portfolio with our trusted ISO-certified Language Service Providers.

Editor

Intuitive
Editor

Automation

A single source-of-truth hosting all your support tickets and knowledge base localization information.

Collaboration

Provide feedback and communicate clearly with translators in 'comments'.

Reference

Add reference files and guidelines to help translators get the context right.

Foundational
Features

Translation Memory (TM)

Create TMs for all your projects and add repeated translations. Ensure efficiency and brand consistency while saving on costs.

Glossary

Maintain glossaries to ensure industry and brand-specific consistency in every customer-engagement communication.

Quality-check

Catch translation inconsistencies in real-time with automated quality assurance (QA).

Consistent Customer Support Communication: In Every Industry, Region, Support channel, and Language.

Education and eLearning

Educate the curious minds and rank first in providing accurate multilingual customer service to global learners.

Financial Services

Support customers in understanding 'wealth management' — the concept you are fluent in — in the language they are most fluent in.

Gaming

Achievement Unlocked - win brand loyalty among worldwide players with high-quality and quick multilingual customer support.

Medicine and Healthcare

Safety and precision first - deliver accurate support and diagnoses to your patients in their native tongue.

Media and Entertainment

Empower customer support agents and content development teams with the ability to interact with global audiences.

Retail and eCommerce

Be 'trendy' forever by offering a seamless local shopping and customer service experience.

Software and Technology

Deliver exceptional customer support in all languages for your exceptional product.

Travel and Tourism

Excel at providing customers with insightful information in their preferred language as they explore the world.

Localization Of Customer Service Communication in 180+ Languages

Customer Service Communication

Localization Of Customer Service Communication in 180+ Languages

Localize brand communication to connect with global customers and add value to their experiences.

  • English
  • French
  • Spanish
  • Chinese
  • Italian
  • Portuguese
  • Hindi
  • Urdu
  • Tamil
  • & more

Are You Ready To Supercharge Your
Multilingual Customer Service?

Book a demo to get a guided tour or sign up and see how it works – for free.