Enterprise-ready platform

A unified AI platform for enterprise customer support

Lingpad helps large support teams deploy AI safely and at scale. Combine AI Translation, AI Copilot, and AI Agents in one platform to improve response speed, automate repetitive work, and maintain control across customer conversations.

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DPA & NDA Available

Enterprise Security Controls

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Built for enterprise scale. Simple for support teams.
Secure, governed, and ready to deploy.

Our Clients

Trusted by enterprise customer

support teams worldwide at scale

Solutions

One platform. Three ways AI supports your team.

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored,

giving you complete peace of mind.

Understand

AI Translation

(Foundation layer)

Every customer message should be clearly understood before it is answered or automated.

Lingpad’s AI Translation works as an always-on layer across your support tools, ensuring inbound and outbound messages are translated accurately when language differences exist, without changing how agents work.

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Assist

AI Copilot

(Productivity layer)

Lingpad’s AI Copilot helps agents respond faster and more consistently, without removing human judgment.

The Copilot understands conversation context, company policies, and tone, and assists agents with suggestions, summaries, and guidance directly inside their existing helpdesk.

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Automate

AI Agent

(Automation layer)

Lingpad’s AI Agent handles repetitive, high-volume conversations where automation makes sense, and hands off to humans when it does not.

Automation is language-aware, policy-driven, and designed with enterprise guardrails to ensure reliability and accountability.

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Understand

AI Translation

(Foundation layer)

Every customer message should be clearly understood before it is answered or automated.

Tell Me More

Assist

AI Copilot

(Productivity layer)

Lingpad’s AI Copilot helps agents respond faster and more consistently, without removing human judgment.

The Copilot understands conversation context, company policies, and tone, and assists agents with suggestions, summaries, and guidance directly inside their existing helpdesk.

Tell Me More

Automate

AI Agent

(Automation layer)

Lingpad’s AI Agent handles repetitive, high-volume conversations where automation makes sense, and hands off to humans when it does not.

Automation is language-aware, policy-driven, and designed with enterprise guardrails to ensure reliability and accountability.

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Understand

AI Translation

(Foundation layer)

Every customer message should be clearly understood before it is answered or automated.

Tell Me More

Assist

AI Copilot

(Productivity layer)

Lingpad’s AI Copilot helps agents respond faster and more consistently, without removing human judgment.

The Copilot understands conversation context, company policies, and tone, and assists agents with suggestions, summaries, and guidance directly inside their existing helpdesk.

Tell Me More

Automate

AI Agent

(Automation layer)

Lingpad’s AI Agent handles repetitive, high-volume conversations where automation makes sense, and hands off to humans when it does not.

Automation is language-aware, policy-driven, and designed with enterprise guardrails to ensure reliability and accountability.

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Enterprise advantages

What’s included for enterprise support teams

Lingpad Enterprise includes the services, controls, and guarantees support leaders need to scale operations reliably, securely, and with predictable outcomes.

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Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

Advanced security features

Includes SSO, detailed audit logs, and configurable security controls to meet enterprise compliance requirements.

Prioritized roadmap features

Influence product priorities and help shape upcoming features based on your enterprise requirements.

Custom AI credit plans

Flexible AI credit allocations designed to match your support volume, growth plans, and operational needs.

Custom AI credit plans

Flexible AI credit allocations designed to match your support volume, growth plans, and operational needs.

The #1 Enterprise Solution for AI Customer Support and Multilingual Conversations

The #1 Enterprise Solution for AI Customer Support and Multilingual Conversations

The #1 Enterprise Solution for AI Customer Support and Multilingual Conversations

Security

Enterprise-grade security and compliance, built in

Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Your data, under your control

Customer data processed within Lingpad is accessible only to your configured workflows and AI capabilities. Your data is not used to train external models, ensuring privacy, control, and enterprise-grade data governance across the platform.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Your data, under your control

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Your data, under your control

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

FAQs

Frequently asked questions

Answers to common questions from support leaders and enterprise teams evaluating Lingpad for AI-powered customer support.