Agentic AI Support Agent

Your Always-On AI Agent That Resolves Customer Conversations End to End

Your Always-On AI Agent That Resolves Customer Conversations End to End

Powered by agentic AI, Lingpad’s AI Agent understands your support knowledge, resolves requests across channels, and delivers faster resolutions without complex setup.

Powered by agentic AI, Lingpad’s AI Agent understands your support knowledge, resolves requests across channels, and delivers faster resolutions without complex setup.

No Code

Set up in 10 minutes

120+ Languages

No credit card required

Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

ISO
GDPR
HIPAA

Trusted by Leaders

Trusted by Leaders

Leading Brands Chose Lingpad AI Agent to Transform Customer Support

Key Benefits

Why Support Leaders Choose Lingpad AI Agent

Lingpad AI Agent combines empathy, transparency, and intelligence to deliver on-brand support experiences while giving leaders control, insights, and measurable impact.

AI Context

Personalized Answers

Deliver context-aware responses grounded in your help center, past conversations, and brand knowledge so every interaction stays accurate, relevant, and on-brand.

AI Context

Smart Escalations

Automatically resolve routine support requests while routing complex issues to the right agents with full conversation context, improving resolution speed and reducing manual workload.

AI Context

Empathetic & On-Brand

Ensure every interaction reflects your brand’s tone and intent so automated responses feel natural, consistent, and aligned with your support standards across every conversation.

AI Context

Transparent Decision Making

Understand how and why your AI Agent responds with explainable behavior and clear response logic that builds trust across support teams and leadership.

AI Context

Customer Insights at Scale

Turn customer conversations into actionable insights by identifying trends, spotting knowledge gaps, and continuously improving support operations with real usage signals.

AI Context

Measure Impact in Real Time

Track resolution rates, deflection performance, response times, and CSAT improvements instantly to demonstrate ROI and optimize your support strategy with confidence.

How It Works

See How Lingpad AI Agent Works

In just five steps, Lingpad AI Agent goes from training to insights - helping your team resolve more, faster.

1. Train, Test & Deploy

Train your AI Agent on your help center, past conversations, and support workflows, test responses safely in the playground, and deploy it across your support channels in minutes with no engineering required.

2. Retrieve Relevant Content

3. Rerank & Generate Response

4. Refine & Optimize

5. Analytics & Insights

1. Train, Test & Deploy

Train your AI Agent on your help center, past conversations, and support workflows, test responses safely in the playground, and deploy it across your support channels in minutes with no engineering required.

2. Retrieve Relevant Content

The AI Agent instantly finds the most accurate information from your knowledge base, past tickets, or brand documentation to address customer queries.

3. Rerank & Generate Response

It evaluates multiple possible answers, reranks them, and generates the best-fit, on-brand response for each customer interaction.

4. Refine & Optimize

With every conversation, the AI Agent adapts and improves - continuously fine-tuning accuracy, tone, and efficiency over time.

5. Analytics & Insights

Leaders gain real-time visibility into performance metrics, customer trends, and ROI - turning support conversations into strategic business insights.

Support Teams Rate Lingpad the #1 AI Agent for Customer Service

Core Features

Design the Perfect AI Teammate for Support

Agentic AI at the core: design, train, and launch your AI teammate seamlessly across your support systems.

Multilingual Support in 80+ Languages

Serve customers in their preferred language with accurate, on-brand responses—instantly bridging language gaps without extra agents.

Seamless Handover to Human Agents

Complex issues are smartly routed to the right agent with full context, ensuring smooth transitions and consistent customer experiences.

Sync with Real-Time

Data

Keep answers up to date by automatically pulling the latest content from your knowledge base, policies, and product updates.

Compare AI Models

Test and benchmark different AI models within Lingpad to choose the best fit for your team’s goals and customer needs.

Advanced Reporting

Access detailed analytics on resolutions, escalations, and performance—giving leaders actionable insights to optimize support operations.

Explore AI Agent

Discover the Lingpad AI Agent

Explore how Lingpad’s AI Agent helps support teams configure behavior with Brain, test responses in Playground, and review conversations through Chat logs to continuously improve support quality and reliability.

Brain

Playground

Chat logs

Automation

AI Context

Glossary

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Security

Enterprise-Grade Security and Compliance You Can Trust

Built for enterprise-grade security, Lingpad is ISO 27001 certified and GDPR compliant. Data is protected end to end, ensuring your AI Agent is both safe and compliant.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting global standards to keep your AI Agent secure and enterprise-ready.

Your Data, Under Your Control

Your data is only accessible to your AI Agent and never used to train external models - ensuring full privacy and control.

Data Encryption

All data is encrypted in transit and at rest, ensuring maximum protection for sensitive information at every stage.

Secure Integrations

Connect with Zendesk, Intercom, Gorgias, and HubSpot through secure, authenticated integrations built for enterprise environments.

Security

Enterprise-Grade Security and Compliance You Can Trust

Built for enterprise-grade security, Lingpad is ISO 27001 certified and GDPR compliant. Data is protected end to end, ensuring your AI Agent is both safe and compliant.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting global standards to keep your AI Agent secure and enterprise-ready.

Your Data, Under Your Control

Your data is only accessible to your AI Agent and never used to train external models - ensuring full privacy and control.

Data Encryption

All data is encrypted in transit and at rest, ensuring maximum protection for sensitive information at every stage.

Secure Integrations

Connect with Zendesk, Intercom, Gorgias, and HubSpot through secure, authenticated integrations built for enterprise environments.

Common Questions

Frequently Asked Questions About Lingpad AI Agent

Get clear, straightforward answers to the most common questions support leaders ask when evaluating AI Agents - from data security

to integrations and ROI.

How accurate are Lingpad AI Agents? Can they hallucinate?

How is my data used and protected? Will you use it to train external models?

How quickly can I integrate Lingpad with Zendesk, Intercom, Gorgias or HubSpot?

How does the AI Agent handle complex tickets and escalate to humans?

What metrics and dashboards do you provide to measure ROI and performance?

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

AI Agent Set-Up Support

You don’t have to do it alone. Our specialists partner with your team to set up, fine-tune, and integrate Lingpad AI Agent for maximum impact.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

AI Agent Set-Up Support

You don’t have to do it alone. Our specialists partner with your team to set up, fine-tune, and integrate Lingpad AI Agent for maximum impact.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

AI Agent Set-Up Support

You don’t have to do it alone. Our specialists partner with your team to set up, fine-tune, and integrate Lingpad AI Agent for maximum impact.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.