Data Empowerment: Revolutionizing Customer Service with Kaizo | A Podcast with Dominik Blattner
Kaizo – where data meets simplicity! Experience a data-driven revolution in customer service, gamified success, and tailored solutions. Kaizo empowers teams, fosters unity, and adapts to your unique business needs. Tune in to the podcast and unleash the potential of data now
Dominik Blattner, Founder, Kaizo
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Value-driven CX: Foundation, Insights & How-to with Gregorio Uglioni
Gregorio Uglioni, host of popular podcast CX Goalkeeper joins Amit for a tête-à-tête on how brands can and should boost customer experiences.
Gregorio Uglioni, Host and Founder, CX Goalkeeper
Proactive Customer Service with AI: Unlocking Growth and Optimizing CX Ft. Ohad Ronen
In this episode, Ohad and Amit shed light on the disruptive potential of generative AI in the customer support and service sectors – weighing the advantages and disadvantages of incorporating AI into CX strategies.
Ohad Ronen, Co-Founder & CEO, Record
Deep-dive Into CX Workflows: Improve CS KPIs & Increase Efficiency ft. Federico Lai | Trengo Part 2
Federico Lai, Head of Customer Experience at Trengo, joins Amit for a second podcast and shares valuable insights regarding how brands can achieve customer success with workflows