Enterprise Security Standard

Security you can trust. Protection you can verify.

Ace helps guard your conversations with enterprise-grade infrastructure, strict access controls, and privacy-first AI handling built for customer support teams.

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Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

Security

Enterprise-grade security and compliance, built in

Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Resources

Leagal and Compliance Downloads

Review our legal frameworks and standard agreements designed to provide maximum transparency and protection for our global partners.

Data Processing Agreement (DPA)

Our standard agreement defining data processing terms and compliance with global privacy laws

Non-Disclosure Agreement (NDA)

A mutual framework to ensure all shared information remains confidential across business interactions.

Service Level Agreement (SLA)

Guaranteed 99.9% uptime and standard support response times for enterprise-grade deployments.

FAQs

Frequently asked questions

Answers to common questions from support leaders and enterprise teams evaluating Lingpad for AI-powered customer support.

How does Lingpad protect customer conversation data?

Does Lingpad use customer data to train its AI models?

Which compliance standards does Lingpad support?

Where is Lingpad hosted and how is infrastructure secured?

How does Lingpad ensure its AI Agent responds safely and within scope?

Customers Trust Lingpad for Secure AI-Powered Customer Support

Customers Trust Lingpad for Secure AI-Powered Customer Support

Customers Trust Lingpad for Secure AI-Powered Customer Support

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Fully-Assisted Onboarding & Dedicated Account Manager

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Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Book A Call

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Book A Call

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

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Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

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Learn more about how Lingpad is improving customer experience at leading enterprises.

Product

Platform

Compare

Resources

Company

Compliance

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Linked In

Instagram

YouTube

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

Product

Platform

Compare

Resources

Company

Compliance

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Linked In

Instagram

YouTube

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.