Enterprise Security Standard
Security you can trust. Protection you can verify.
Security you can trust. Protection you can verify.
Ace helps guard your conversations with enterprise-grade infrastructure, strict access controls, and privacy-first AI handling built for customer support teams.
Ace helps guard your conversations with enterprise-grade infrastructure, strict access controls, and privacy-first AI handling built for customer support teams.
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Engineered for Global Support.
Enterprise-Grade. Effortless for Agents.
Engineered for Global Support.
Enterprise-Grade. Effortless for Agents.
Security
Enterprise-grade security and compliance, built in
Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.
Enterprise-grade security and compliance
Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.
Content for Your data, under your control
Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.
Data encryption
All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.
Secure integrations
Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.
Security
Enterprise-grade security and compliance, built in
Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.
Enterprise-grade security and compliance
Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.
Content for Your data, under your control
Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.
Data encryption
All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.
Secure integrations
Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.
Security
Enterprise-grade security and compliance, built in
Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.
Enterprise-grade security and compliance
Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.
Content for Your data, under your control
Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.
Data encryption
All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.
Secure integrations
Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.
Resources
Leagal and Compliance Downloads
Review our legal frameworks and standard agreements designed to provide maximum transparency and protection for our global partners.
Data Processing Agreement (DPA)
Our standard agreement defining data processing terms and compliance with global privacy laws
Non-Disclosure Agreement (NDA)
A mutual framework to ensure all shared information remains confidential across business interactions.
Service Level Agreement (SLA)
Guaranteed 99.9% uptime and standard support response times for enterprise-grade deployments.
Customers Trust Lingpad for Secure AI-Powered Customer Support
Customers Trust Lingpad for Secure AI-Powered Customer Support
Customers Trust Lingpad for Secure AI-Powered Customer Support
FAQs
Frequently asked questions
Answers to common questions from support leaders and enterprise teams evaluating Lingpad for AI-powered customer support.
How does Lingpad protect customer conversation data?
Does Lingpad use customer data to train its AI models?
Which compliance standards does Lingpad support?
Where is Lingpad hosted and how is infrastructure secured?
How does Lingpad ensure its AI Agent responds safely and within scope?
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
