Localization
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Save time, resources and money with the ultimate AI tool – built by and for customer-centric brands like you.
Powering Multilingual Help Desk For Global Brands Like
The Ultimate AI Tool Built To Perfect Help Center Localization
Manual knowledge base localization is often a time-consuming and resource-intensive process. Harness the power of Lingpad AI’s intelligent frameworks to simplify and automate your help center localization workflows.
Autopilot Mode
Put your knowledge base localization on autopilot with the auto-pull feature. Always work on the latest versions of your help-center articles. Say 'goodbye' to shuffling between Google Sheets, Excel or Word files.
Automated Workflows
Get more done with your localization on cruise control! Set triggers for your localization workflows such as pre-translation, tone selection, status management and more. Lingpad AI integrates, automates and publishes with minimal manual input.
Pre-Translation
Enable pre-translation feature to quickly translate hundreds of articles through TM or AI in a matter of minutes. Boost translation efficiency while maintaining the highest level of quality.
Tone Selection
Ensure brand tone is maintained for every article, in all languages. Select the perfect tone — formal, informal or a mix of both — for your AI-powered translations and elevate your customer communication game.
Glossary
Optimize translations to be accurate and consistent minus the struggle. Lingpad AI's innovative feature auto-magically incorporates Glossary terms even for AI translations. Nothing will be lost in translation anymore!
Translation Memory
Never translate the same phrase twice and ensure consistent, accurate translations every time with Translation Memories. Result? Localization costs reduced by 57% and team productivity increased by 30%.
SEO-friendly Translations
Localize your help-center article's Title, Meta description, and Alt tags to ensure visibility in any language and improve customers' accessibility to relevant knowledge base articles with SEO-friendly translations.
Contextual Translations
Get all your translations, syntax, and collaboration working in perfect sync from a single dashboard. Cross-check reference images, glossary terms, and comments from key stakeholders to ensure high-quality translations and speed up workflows.
With Lingpad, VEO imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.
Simplify CX Localization with a No-Code AI Tool for Multilingual Support
Integrate your Zendesk, Freshdesk, and Intercom knowledge base seamlessly with Lingpad AI in a single click. Say hello to seamless help desk localization workflows with our no-code help center integrations.
With Lingpad, TruTrip imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.
The Powerful Ally To Ensure Your Localization Success
Lingpad AI unleashes the power to effortlessly localize your comprehensive Knowledge Base, scale your reach, and conquer new regions without draining your time, energy and resources.
Time Savings
Automatic translations facilitated by machine translation engines — trained by the best human and AI-powered systems — to render precise multilingual customer service in a matter of seconds.
Resource Savings
Empower your small CX team to become an army of superheroes. With Lingpad AI's cloud-based, automation-driven tool 1 CX agent can do the work of 5 CX agents; but quicker. Fewer agents = reduced training = resource saving!
Cost Savings
How can you save millions of dollars with Lingpad AI? Proficient machine translation engines to deliver human-level accuracy for your translations mixed with an automation-powered tool reduces cost of localization by a third. You are welcome, world.
Your Entire Customer Service Ecosystem In One Place
Lingpad AI is a simple, fast, and intuitive platform. Get all your customer support channels to work seamlessly. Address customer queries in any language in record-time. Boost team productivity, customer satisfaction and get 3x return on investment with Lingpad AI.
Are You Looking For A Worry-free Migration?
Our team takes care of your customized, all-round migration journey from start to finish so that you can focus on adding value to your customers’ experience with your brand. Simplify migration at zero additional fees!
Evaluate
Our migration experts will understand your multilingual customer support strategies in depth, and take care of migrating content from different platforms so that your can access all your multilingual content right from Lingpad.
Migrate
With the power of automation and human expertise, we streamline your multilingual communication — including TMs and Glossary — for all mediums by migrating every workflow to Lingpad. This will be a continual process with regular syncs and updates.
Conclude
Our experts ensure your customer service tool integrations are up and running, existing collaborators are given access permissions and perform extensive QA processes from start to finish. This entire process will be completed in three working days.
Listen In: Real Voices of Customer Service Leaders
Proactive Customer Service with AI: Unlocking Growth and Optimizing CX Ft. Ohad Ronen
In this episode, Ohad and Amit shed light on the disruptive potential of generative AI in the customer support and service sectors – weighing the advantages and disadvantages of incorporating AI into CX strategies.
Ohad Ronen, Co-Founder & CEO, Record
Deep-dive Into CX Workflows: Improve CS KPIs & Increase Efficiency ft. Federico Lai | Trengo Part 2
Federico Lai, Head of Customer Experience at Trengo, joins Amit for a second podcast and shares valuable insights regarding how brands can achieve customer success with workflows
Federico Lai, Head of Customer Success, Trengo
The CX Powerhouse: Brand Growth, Customer Satisfaction, & Optimized Channels ft. Federico Lai | Trengo
In this episode, Federico Lai from Trengo, and Amit discuss CSAT scores, touchpoints, SLAs, automated Auto-reply workflows, and sure-shot ways to optimize customer success.
Federico Lai, Head of Customer Success, Trengo
Ready To AI Power Your Help Center Localization Workflows?
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