Simple, Honest Pricing.
We believe in transparency. One flat fee for the platform, and
pay only for the AI usage you actually need.
We believe in transparency. One flat fee for the platform, and pay only for the AI usage you actually need.
Start with a 7-day trial and get 10,000 free AI credits to explore all features.
Start with a 7-day trial and get 10,000 free AI credits to explore all features.
1
Monthly
Yearly
The Foundation
All-In-One
Platform access for your entire team.
$59
/month
AI translation
Full contextual engine.
AI Agent
Human-level interaction.
Contextual Translation
Intelligent engine that understands your brand voice.
Global Glossary
Keeps product names, tone, and terminology consistent across languages
Works Inside Your Helpdesk
Translate conversations directly within Zendesk, Intercom, Gorgias, and HubSpot
Unlimited Agents Access
Enable multilingual support for your entire team without per-agent limits
Two-Way Conversation Translation
Automatically translates both customer messages and agent replies
Translation Disclaimers
Adds confidence indicators so agents know when to review before sending
Help Center Translation
Translate articles automatically while keeping structure, formatting, and terminology consistent across all supported languages
Includes 10,000 free credits
1
Monthly
Yearly
The Foundation
All-In-One
Platform access for your entire team.
$59
/month
AI translation
Full contextual engine.
AI Agent
Human-level interaction.
Contextual Translation
Intelligent engine that understands your brand voice.
Global Glossary
Keeps product names, tone, and terminology consistent across languages
Works Inside Your Helpdesk
Translate conversations directly within Zendesk, Intercom, Gorgias, and HubSpot
Unlimited Agents Access
Enable multilingual support for your entire team without per-agent limits
Two-Way Conversation Translation
Automatically translates both customer messages and agent replies
Translation Disclaimers
Adds confidence indicators so agents know when to review before sending
Help Center Translation
Translate articles automatically while keeping structure, formatting, and terminology consistent across all supported languages
Includes 10,000 free credits
2
Credits can be used flexibly across all AI features
On-Demand Power
AI Credits
Power your AI Translation and AI Agent.
Starter
4,000
Credits
$40
0.0100 /Credit
Starter
4,000
Credits
$40
0.0100 /Credit
New
Launch
Save 30%
25,000
Credits
$175
0.0070 /Credit
Launch
Save 30%
25,000
Credits
$175
0.0070 /Credit
Most Popular
Boost
Save 40%
50,000
Credits
$300
0.0060 /Credit
Boost
Save 40%
50,000
Credits
$300
0.0060 /Credit
Scale
Save 50%
100,000
Credits
$500
0.0050 /Credit
Most Popular
Scale
Save 50%
100,000
Credits
$500
0.0050 /Credit
Most Popular
Elevate
Save 60%
250,000
Credits
$1000
0.0040 /Credit
Elevate
Save 60%
250,000
Credits
$1000
0.0040 /Credit
Expand
Save 65%
500,000
Credits
$1750
0.0035 /Credit
Best Value
Expand
Save 65%
500,000
Credits
$1750
0.0035 /Credit
No Expiration & Rollover
Credits never expire and unused credits roll over to the next month.
Smart Auto-Refill
Balance auto-refills only when it drops below 10%.
Pay-As-You-Go
Zero monthly commitment or hidden storage fees.
Why two steps?
Traditional per-user pricing doesn’t work for multilingual support teams. Some months you may translate hundreds of conversations. Other months automation handles more of the workload before agents even step in.
Newer AI platforms introduced per-resolution pricing for AI agents, but resolution definitions vary and make costs harder to predict as automation scales.
By separating platform access from AI usage, Lingpad ensures your team always has the full support automation infrastructure available while only paying for the translation and AI agent messages actually processed.
Predictable Fixed Costs
Your $59/month platform fee includes access to both AI Translation and AI Agent for your entire support team.
Sustainable AI Usage
Credits scale with translation and AI agent messages processed, so you only pay as automation and multilingual workload increase.
Preferred by Zendesk Users
Chosen by Fast-Growing Teams to Automate Multilingual Support on Zendesk
FAQs
Everything Support Teams Ask Before Choosing Lingpad
Answers to common questions about platform access, usage credits, and how Lingpad scales with your support workload.
How does Lingpad pricing work?
Does Lingpad charge per agent or per seat?
How is Lingpad different from AI agents that charge per resolution?
What counts as a usage credit in Lingpad?
Does the platform fee include both AI Translation and the AI Agent?
Security
Secure by Design, Compliant by Default
Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.
Enterprise-Grade Security & Compliance
Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.
Your data stays yours
We never store or train on your source or translated text - ensuring full privacy and control over your customer data.
Data encryption
All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.
Secure Integrations
Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.
Security
Secure by Design, Compliant by Default
Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.
Enterprise-Grade Security & Compliance
Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.
Your data stays yours
We never store or train on your source or translated text - ensuring full privacy and control over your customer data.
Data encryption
All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.
Secure Integrations
Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.
Testimonials
Our Customers Speak For Us
Intercom Inbox
Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency
Bella Joom
Back Office Operator
Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.
Chad Mathis
I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.
Kiran Vangaru
Head of Customer Support
Zendesk Support
The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.
Justin Rosemeyer
Customer Service Analyst
Testimonials
Our Customers Speak For Us
Intercom Inbox
Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency
Bella Joom
Back Office Operator
Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.
Chad Mathis
I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.
Kiran Vangaru
Head of Customer Support
Zendesk Support
The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.
Justin Rosemeyer
Customer Service Analyst
Testimonials
Our Customers Speak For Us
Intercom Inbox
Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency
Bella Joom
Back Office Operator
Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.
Chad Mathis
I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.
Kiran Vangaru
Head of Customer Support
Zendesk Support
The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.
Justin Rosemeyer
Customer Service Analyst
Customers Choose Lingpad #1 For AI Customer Support & Multilingual Conversations
Customers Choose Lingpad #1 For AI Customer Support & Multilingual Conversations
Customers Choose Lingpad #1 For AI Customer Support & Multilingual Conversations
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
Dedicated Account Manager
Get personalized guidance and quick support from a dedicated expert who understands your business needs.
Ongoing Slack Support
After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.
Training for Support Agents
Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.
