Multilingual eCommerce Support

Scale Global eCommerce Support With Instant,
Brand-Aware Translations
in Gorgias

Automate translations across all Gorgias channels to serve international shoppers faster, accurately, and on-brand

No Code

Set up in 10 minutes

120+ Languages

No credit card required

Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

ISO
GDPR
HIPAA

Trusted by eCommerce teams

Trusted by eCommerce teams

From Ambitious D2C Startups to Global Retail Leaders - eCommerce Teams Trust Lingpad to Power Multilingual Support in Gorgias

Key benefits

Why eCommerce Support Leaders Choose Lingpad for Gorgias

Trusted by eCommerce brands worldwide, Lingpad automates multilingual support on Gorgias - helping teams respond faster and stay true to their brand voice.

AI Context

Real-Time Multilingual Support

Translate every Gorgias Helpdesk message instantly - emails, live chats, or social DMs - without leaving your dashboard. Lingpad detects customer language automatically and ensures agents reply in their preferred language effortlessly.

AI Context

Effortless Global Expansion

Launch in new markets confidently. With 120+ supported languages, Lingpad helps your eCommerce team serve shoppers anywhere, from local inquiries to international returns and product questions.

AI Context

Improved CSAT & Loyalty

Customers feel heard when they can engage in their own language - leading to faster resolutions, happier users, and stronger retention.

AI Context

Higher Agent Productivity

Eliminate the need to copy-paste messages into external translators. With Lingpad integrated into Gorgias, agents handle more tickets in less time while focusing on quality interactions, not manual translation tasks.

AI Context

Consistent Brand Voice

AI ensures every translation reflects your brand tone and terminology, maintaining consistency across all languages and regions.

AI Context

Lower Operational Costs

Cut the need for multilingual hiring or outsourcing. Automate translations to scale support globally - without scaling costs.

How It Works

Set Up Lingpad for Gorgias in Minutes

Lingpad integrates seamlessly with your Gorgias Helpdesk - no coding, no complex setup. Follow these quick steps to start delivering multilingual support across every customer conversation instantly.

Connect Gorgias with Lingpad

Connect your Gorgias Helpdesk with Lingpad in just a few clicks. Create a new AI Translation Project, select “Gorgias,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Configure Agent Access & Language Preferences

Add Glossary

Auto Translate Customer Messages

Auto Translate Customer Messages

Connect Gorgias with Lingpad

Connect your Gorgias Helpdesk with Lingpad in just a few clicks. Create a new AI Translation Project, select “Gorgias,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Train Lingpad’s AI with your brand voice and product tone to ensure translations match your company’s language style.

Configure Agent Access & Language Preferences

Grant translation access to selected agents by setting their default and known languages. Lingpad automatically translates all customer messages into each agent’s default language, ensuring seamless communication without manual switching.

Add Glossary

Upload key terms, product names, and brand phrases to maintain accuracy and consistency across all multilingual conversations.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Connect Gorgias with Lingpad

Connect your Gorgias Helpdesk with Lingpad in just a few clicks. Create a new AI Translation Project, select “Gorgias,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Train Lingpad’s AI with your brand voice and product tone to ensure translations match your company’s language style.

Configure Agent Access & Language Preferences

Grant translation access to selected agents by setting their default and known languages. Lingpad automatically translates all customer messages into each agent’s default language, ensuring seamless communication without manual switching.

Add Glossary

Upload key terms, product names, and brand phrases to maintain accuracy and consistency across all multilingual conversations.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Auto Translate Customer Messages

Once set up, incoming Gorgias messages are translated instantly into your agents’ preferred language. Language detection runs automatically - no manual switching or commands required.

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Key Features

Powerful Features Built for eCommerce Support Teams Using Gorgias

From brand-aware AI to agent-first design, Lingpad gives your eCommerce team everything they need to deliver fast, accurate, and consistent multilingual support inside Gorgias.

Glossary

Ensure consistent brand terms every time.

Human-like AI Translation

Give every shopper a native-language experience with AI translations that sound natural, clear, and perfectly on-brand

Preview Translation

Protect sensitive data in every translation.

120+ Languages Supported

Lingpad translates Gorgias conversations in 120+ languages with accuracy and brand consistency.

Built for Agents

Designed for busy eCommerce support teams, Lingpad makes replying to shoppers in any language quick, natural, and stress-free.

Seamless Integrations

A Closer Look at the Lingpad Platform

Enable multilingual self-service on your existing platforms. Seamless integration ensures you deliver localized support without changing how your team works.

Translation Requests

AI Context

Glossary

Agent Access

Analytics Dashboard

Automation

AI Context

Glossary

Translation Memory

Analytics Dashboard

Automation

AI Context

Glossary

Translation Memory

Analytics Dashboard

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

FAQs

Frequently Asked Questions About Multilingual Support on Gorgias

Find quick answers to common questions eCommerce support leaders ask before enabling multilingual support in Gorgias. Learn how Lingpad helps your team deliver faster, on-brand translations with ease.

Can Gorgias natively support multilingual customer messages?

How many languages can Lingpad support when integrated with Gorgias?

Will translation slow down agent workflows or increase ticket resolution time?

How does Lingpad preserve my brand’s tone, terminology, and consistency?

Is using Lingpad with Gorgias secure and compliant?

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.