AI-Powered Translation

Automate Intercom Translations with
Human-Like Accuracy

Turn your Intercom into a multilingual support hub. With Lingpad’s AI translation app, you can localize conversations, translate messages instantly, and make every customer interaction feel personal - no matter their language.

No Code

Set up in 10 minutes

120+ Languages

No credit card required

Engineered for Global Support.

Enterprise-Grade. Effortless for Agents.

ISO
GDPR
HIPAA

Trusted Worldwide

Trusted Worldwide

Trusted by Global Support Teams Who Deliver Multilingual Conversations on Intercom

Key Benefits

Why Support Leaders Choose Lingpad for Intercom

Trusted by global support teams, Lingpad automates multilingual conversations on Intercom - enabling faster responses, consistent brand voice, and effortless localization at scale.

AI Context

Real-Time Multilingual Support

Translate Intercom chats instantly in 120+ languages. Lingpad’s AI detects and translates customer messages in real time, so your team can deliver natural, multilingual support without delays.

AI Context

Effortless Global Expansion

Localize your Intercom workspace with ease and engage customers in their preferred languages. Expand into new markets confidently with AI-powered translation and localization.

AI Context

Improved CSAT & Loyalty

Customers feel heard when they can engage in their own language - leading to faster resolutions, happier users, and stronger retention.

AI Context

Higher Agent Productivity

Empower agents to manage multilingual conversations directly inside Intercom. No more switching tabs or copy-pasting — just faster replies and smoother workflows.

AI Context

Consistent Brand Voice

Lingpad ensures your brand tone stays intact across every Intercom translation. Each response feels natural, consistent, and aligned with your company’s communication style.

AI Context

Lower Operational Costs

Cut the need for multilingual hiring or outsourcing. Automate translations to scale support globally - without scaling costs.

How It Works

Set Up Lingpad for Intercom in Minutes

Lingpad connects seamlessly with your Intercom workspace - no coding or complex setup required. Follow a few quick steps to start translating conversations and delivering multilingual support instantly.

Connect Your Intercom Workspace to Lingpad

Create a new AI Translation Project, select “Intercom,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Configure Agent Access & Language Preferences

Add Glossary

Auto Translate Customer Messages

Auto Translate Customer Messages

Connect Your Intercom Workspace to Lingpad

Create a new AI Translation Project, select “Intercom,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Train Lingpad’s AI with your brand voice and product tone to ensure translations match your company’s language style.

Configure Agent Access & Language Preferences

Grant translation access to selected agents by setting their default and known languages. Lingpad automatically translates all customer messages into each agent’s default language, ensuring seamless communication without manual switching.

Add Glossary

Upload key terms, product names, and brand phrases to maintain accuracy and consistency across all multilingual conversations.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Connect Your Intercom Workspace to Lingpad

Create a new AI Translation Project, select “Intercom,” and authorize your workspace - setup takes less than five minutes.

Add Brand Context for AI

Train Lingpad’s AI with your brand voice and product tone to ensure translations match your company’s language style.

Configure Agent Access & Language Preferences

Grant translation access to selected agents by setting their default and known languages. Lingpad automatically translates all customer messages into each agent’s default language, ensuring seamless communication without manual switching.

Add Glossary

Upload key terms, product names, and brand phrases to maintain accuracy and consistency across all multilingual conversations.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Auto Translate Customer Messages

Lingpad automatically detects each customer’s language and translates messages into your agents’ preferred language - no manual switching or commands required.

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Customers Rate Lingpad #1 For Multilingual AI-Powered Translation Tool

Key Features

Powerful AI Translation Features for Teams Using Intercom

From human-like translations to seamless multilingual workflows, Lingpad helps support teams on Intercom deliver natural, on-brand conversations in every language - instantly and effortlessly.

Glossary

Ensure consistent brand terms every time.

Human-like AI Translation

Deliver native-language experiences that feel natural, clear, and on-brand. Lingpad’s AI ensures every translated Intercom message matches your brand tone and context perfectly.

Preview Translation

Protect sensitive data in every translation.

120+ Languages Supported

Lingpad ensures consistent quality across every region, helping you scale global support effortlessly.

Built for Agents

Designed for busy Intercom support teams, Lingpad makes replying in any language quick, natural, and stress-free - all without leaving the inbox.

Seamless Integrations

A Closer Look at the Lingpad Platform

Enable multilingual self-service on your existing platforms. Seamless integration ensures you deliver localized support without changing how your team works.

Translation Requests

AI Context

Glossary

Agent Access

Analytics Dashboard

Automation

AI Context

Glossary

Translation Memory

Analytics Dashboard

Automation

AI Context

Glossary

Translation Memory

Analytics Dashboard

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and I’m glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

Security

Secure by Design, Compliant by Default

Lingpad protects customer privacy with strict compliance standards. No customer data, source text, or translated text is stored, giving you complete peace of mind.

Enterprise-Grade Security & Compliance

Lingpad is ISO 27001 certified and fully GDPR compliant, meeting the strictest global standards to keep your multilingual support enterprise-ready.

Your data stays yours

We never store or train on your source or translated text - ensuring full privacy and control over your customer data.

Data encryption

All data in transit is protected with industry-standard encryption, keeping your communications secure at every step.

Secure Integrations

Connect with your support platforms through secure, authenticated integrations designed to safeguard enterprise environments.

FAQs

Frequently Asked Questions About Multilingual Support on Gorgias

Find quick answers to common questions eCommerce support leaders ask before enabling multilingual support in Gorgias. Learn how Lingpad helps your team deliver faster, on-brand translations with ease.

How do I add automatic translation to my Intercom inbox?

Will translations preserve our brand voice and terminology? (Intercom localization)

How accurate are AI translations and can agents edit them in Intercom?

Which languages and dialects can I support in Intercom?

Is translation in Intercom secure and compliant with data privacy requirements?

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

About Us

Learn how Lingpad’s AI Agent helps support teams automate conversations and deliver faster customer experiences.

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.