Pricing Designed For All Levels Of Customer Support Localization Needs
Usage-based pricing for support ticket and messaging localization. Whether you are a SMB or a large enterprise, we have the right plan for you.
Free Language Detection
Lingpad does not charge for language detection associated with the first incoming message.
Freedom of Usage
Pay-as-You-Grow or Yearly Contracts with Volume Discounts and no monthly limits/caps.
Reduce Translation Costs
Lingpad reduces your translation costs by not translating messages in all languages known by an agent.
Support Ticket & Messaging Pricing
A simple, zero-hassle pricing plan to accommodate your growing localization needs without restricting any features.
Supports Zendesk Support, Freshdesk Support, Intercom Inbox, Gorgias and Front with more customer support integrations in the pipeline!
Messaging Pricing
Free Trial For 14 days
Base Pricing US $39/month + Pay-as-you-grow
Volume Pricing Yearly/Volume Contracts
Character/word limit
10,000 words
No limit
No limit
Glossary
Language Tone Selection
Customizable AI Translation Settings
Agent Level Settings
Advanced Analytics and Dashboard
Automatic Language Detection
Preview Translation Before Sending
Two-way Translation
Auto-response
Configuration from Internal Notes
Sidebar Widget
Dedicated LLM (Lingpad Localization Manager)
Translation Exclusion
Avail a 14-day free trial along with 10,000 AI-powered translated words when you first sign up with Lingpad.
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Character/word limit
10,000 words
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Glossary
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Language Tone Selection
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Customizable AI Translation Settings
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Agent Level Settings
-
Advanced Analytics and Dashboard
-
Automatic Language Detection
-
Preview Translation Before Sending
-
Two-way Translation
-
Auto-response
-
Configuration from Internal Notes
-
Sidebar Widget
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Dedicated LLM
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Translation Exclusion
Price for using the Lingpad App on any customer support platform:
US $24.99/month
Base Price for AI-powered Translations:
Pay As You Grow
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Character/word limit
No limit
-
Glossary
-
Language Tone Selection
-
Customizable AI Translation Settings
-
Agent Level Settings
-
Advanced Analytics and Dashboard
-
Automatic Language Detection
-
Preview Translation Before Sending
-
Two-way Translation
-
Auto-response
-
Configuration from Internal Notes
-
Sidebar Widget
-
Dedicated LLM
-
Translation Exclusion
Schedule a call with our Sales Team for volume-use discounts.
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Character/word limit
No limits
-
Glossary
-
Language Tone Selection
-
Customizable AI Translation Settings
-
Agent Level Settings
-
Advanced Analytics and Dashboard
-
Automatic Language Detection
-
Preview Translation Before Sending
-
Two-way Translation
-
Auto-response
-
Configuration from Internal Notes
-
Sidebar Widget
-
Dedicated LLM
-
Translation Exclusion
It Pays To Build
Long-term Relationships
Commit to long-term success and unlock exclusive discounted pricing when you commit to using Lingpad for an extended period of time. Invest in seamless customer support localization by prepaying for an entire year, securing substantial savings while ensuring continuous multilingual support excellence.
Committed-use discounts personalized to your localization needs.
Interested To Know How Much You Can Save With Lingpad?
Learn how much you can save with Lingpad based on your unique customer support requirements.
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See How Lingpad Can Work For YOU
Book a demo to see first-hand how Lingpad can make your customer service localization a breeze!
Multilingual Success: Real-Life Examples Of Brands Delivering Exceptional Customer Support
Zendesk Support - 890Avg. Monthly Tickets
- 75Languages
- AI + Human
Rebtel is a Swedish technology reforming international calling by offering high-quality international calling available at optimum prices. The services include International Mobile Top-Up and Money Transfer as well! Needless to say, multilingual customer support is a pivotal part of Rebtel's worldwide success.
- Zendesk Support
- 248Avg. Monthly Tickets
- 8Languages
- AI
Luxreaders is an innovative eCommerce Retail brand that is revolutionizing the way people buy reading glasses. Since all aspects of the business are online: the initial virtual try-on, online vision test as well as a qualified assessment of the their customer's needs; Luxreaders receive considerable amount of customer service tickets.
- Zendesk Support
- 84Avg. Monthly Tickets
- 7Languages
- AI
Leading Fintech company Mokka offers BNPL (Buy Now, Pay Later) to clients in Central and Eastern Europe. Mokka enables flexible payment solutions for their 12 million registered consumers across 7500 leading merchant partners. Offering multilingual customer service is crucial to their business as they aim to grow into new areas.
FAQs
If you are on the monthly billing plan, you are most likely on a ‘Pay-As-You-Grow’ Plan. This means that your monthly invoice will vary depending upon your usage.
However, when you subscribe to an annual plan, you get exclusive discounts on translation price plus the app-usage pricing, which means you get more for the same value.
Note: Exceeding the allocated words on annual plans may incur additional charges.
Yes, you can upgrade or downgrade at any time. If you decide to cancel, you will be able to use your current plan until the end of the billing period.
If your allocated words end before your subscription due date, you will have to pay for the additional words, if there are any, until the renewal date. At this time, it would be ideal to reach out to our sales team and figure out if you need a higher volume of allocated words or would like to be invoiced for the additional words at the base pricing.
The core foundation at Lingpad is to make localization workflows less taxing for our customers. Our migration experts will understand your multilingual customer support strategies in depth, and take care of migrating content from different platforms so that your can access all your multilingual content right from Lingpad. Our migration plan includes integrating existing customer support channels with Lingpad, importing linguistic resources such as Glossary and Translation Memories (TMs) and onboarding key localization stakeholders. The entire process will be completed in three working days.
Lingpad supports 120+ languages for AI-powered translations. Find the full list on our supported languages page.