Pricing Designed For All Levels of customer support localization Needs
Usage-based pricing for support ticket and messaging localization. Whether you are a SMB or a large enterprise, we have the right plan for you.
Global Brands Who Trust Us
Support Messaging Translation Pricing Plans
Quality within your budget! Our subscription pricing plans give you the flexibility of pay as you grow to translate your multilingual queries cost-effectively.
Get 2 Months FREE on yearly subscription
- Monthly
- Yearly
Explore
Explore Lingpad for 14 days and see how it can help maximize your efficiency.
Free
14 days Trial
+ No Credit Card Required
Free 14 days Trial + No Credit Card Required
Note: The free trial ends after either the 14-day period or the completion of 10,000 AI-translated words, whichever happens first.
Growth
Subscribe to Growth plan to enhance your translation workflows and get instant, accurate localization.
$39 per month + Pay-as-you-go AI Credits
$32.5 /month
$468 $390 /year
+ Pay-as-you-go AI Credits
Features you'll love:
- Human Like AI Translation
- No Word Limit
- Glossary
- Unlimited Agents
- Agent Level Settings
- Advanced Analytics and Dashboard
- Automatic Language Detection
- Two-way Translation
- Auto-response
- Translation Preview Mode [best use for PII]
- Configuration from Internal Notes
- Sidebar Widget [Not available in Gorgias]
- Private to Shared Transfer Support [for Front only]
- Translation Exclusion
Security and Compliance
- GDPR
- ISO 27001
- HIPPA
Support
- Help Center Guides
- Guided Tours
- Tailored Onboarding
- Email Support Within 24 hours
Pro
Pro subscribers get AI-first features to fine-tune their translations with improved quality.
$59 per month + Pay-as-you-go AI Credits
$49.2 /month
$708 $590 /year
+ Pay-as-you-go AI Credits
Everything in Growth, plus:
- AI Context
- Tone of Voice
- Custom Translation Settings
- Sentiment Detection [Only for Emails]
- AI Implementation Expert
- Support via Slack / Google Meet / MS Teams
- Dedicated LLM (Lingpad Localization Manager)
Security and Compliance
- GDPR
- ISO 27001
- HIPPA
Support
- Help Center Guides
- Guided Tours
- Tailored Onboarding
- Email Support Within 12 hours
- Support via Slack / Google Meet / MS Teams
- Dedicated Customer Success Manager
Confused between what’s the right plan for you? Have question about Growth and Pro plans? Book a personalized demo.
Connect Lingpad with Leading Messaging Support Platforms Effortlessly
Never Let Your Translation Cycle Break with AI Credits
AI credits are like the translation currency within Lingpad. These AI credits auto-update to ensure your translation cycle never breaks. (1 word translation consumes 1 AI credit.)
Launch
25000
AI Credits
$175
0.007 /Word
Boost
50000
AI Credits
$300
0.006 /Word
Scale
100,000
AI Credits
$500
0.005 /Word
Estimate Your Messaging Translation Cost with Lingpad
Calculate your customer support messaging translation costs. Let’s see how much you can save while translating your multilingual queries with Lingpad.
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*As a rule of thumb, we will consider 100 words in 1 ticket during calculations.
See How Lingpad Can Work For YOU
Book a demo to see first-hand how Lingpad can make your customer service localization a breeze!
How to Get Started with Lingpad for Support Messages Translation?
Download the Lingpad App
Log in to your support messaging platform. Open the marketplace or app store and search for Lingpad. Download and connect the Lingpad app with your platform.
Create a Project
Now, login or register on Lingpad to create a messaging project. Enter the project name, select the platform, provide the required details, click Connect, and authorize Lingpad.
Translate Tickets
Enable agent permission from Lingpad to allow agents to translate tickets. Go to your support platform and open any multilingual ticket. Lingpad will auto-detect and translate messages in the agent's preferred language.
Send Translated Response
Type your response in the Internal Note, starting with '!'. Lingpad will auto-translate and send the response. You can also preview the translation by adding '!!' in the Internal Note before the message.
Monitor Performance
Monitor the multilingual tickets and words translated by agents from Lingpad's Analytics Dashboard. Track important metrics and KPIs for informed decision-making and download the report as a PDF.
Why You Should Trust and Choose Lingpad for Multilingual Support
Lingpad helps you maximize efficiency by saving time and cutting costs, while significantly improving customer satisfaction and loyalty with instant and accurate human-like AI translations.
Save Time
Get instant, on-brand translations within seconds! With our finely-tuned AI engines, multilingual customer service is a breeze, just like having a language expert at your fingertips.
Maximize Efficiency
Transform your CX team into superheroes! With Lingpad, one agent can handle the work of five, faster. Less training, more savings. Ready to unleash the power of efficiency?
Cost Savings
Lingpad brings human-level accuracy with top-notch translation engines, helping you cut localization expenses by a third. Consider your budget rescued - you’re welcome world!
Secure, Superior and Dependable
Lingpad adheres to strict security standards and protects our company’s and clients’ valuable information.
Customer-preferred Localization Tool
We are rated high on G2, Zendesk, and many other platforms for our ease of use and setup.
Our Customers Speak for Us
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Listen in to learn how Lingpad helped YouScan in improving their multilingual customer service workflows.
2 Min Watch
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Discover why Lingpad emerged as the best choice for enhancing LOQED’s multilingual customer support.
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Hear how Lingpad helped Particle for Men’s CS team overcome their multilingual support challenges.
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Your Hub for Multilingual Customer Service Resources
Blog
The secrets to exceeding expectations for global customers? They're here. Explore our blog for insights on multilingual customer service across industries.
Real Voices
Unfiltered conversations around various topics with the brightest minds in the business. Listen in as we explore the future of multilingual customer service.
Help Center
Master Lingpad in minutes! Get all your questions answered here with our comprehensive guides & tutorials for using Lingpad and CS integrations.
FAQs
We offer a 14-day free trial of Lingpad. After the trial expires, your subscription to the chosen Lingpad plan will start.
Lingpad supports 120+ global languages for translation. You can browse source and target languages when creating a file-type translation project.
While Lingpad currently works with Zendesk Support, Freshdesk Support Desk, Intercom Inbox, Front Inbox, Gorgias Inbox, and Freshchat, many more platforms are in the pipeline.
With the annual billing cycle, you get 2 months free. This means you only have to pay for 10 months, and 2 months are on us. For example, when you pay $59 * 10 months = $590, your plan will stay active for 12 months.
Yes. The monthly subscription charge covers the platform’s uptime costs. You’d have to purchase AI credits separately to translate your files and documents to the desired target languages. 1 word translation consumes 1 AI credit. (1AI Credit = 1 AI Word)
AI credits you have purchased will roll over to the next month or billing cycle. If your subscription to Lingpad ends next month or in the next billing cycle, you won’t be able to utilize the remaining AI credits. You can only use them if you subscribe again. Please note that the remaining AI credit balance out of the 10,000 you got in the free trial will expire once the trial ends.
Your Lingpad subscription will auto-renew monthly or yearly, depending on your billing cycle. The AI credits you purchase will auto-update whenever they drop to 10% of your AI credits plan.
64% Customers Expect Native Language Support. Meet Their Expectations Effortlessly with Lingpad.
Take a 14-day All-access Free Trial or Book a Free Demo to learn how to supercharge your multilingual customer service with Lingpad.
