Intercom Articles Localization For Frictionless Self-service
An agile Intercom integration that helps you deliver an exceptional self-service experience in any language with optimal efficiency.
Leading Brands Rely On Lingpad To Accelerate Multilingual Help Center Localization
Intercom Knowledge Base Localization Boosted In 4 Simple Steps
Connect
Connect the relevant Intercom Articles workspace with Lingpad. To get started, log in to Lingpad, create your Intercom Articles Integration project, and authorize access. Say hello to seamless localization workflows!
Pull
Import existing content from Intercom Articles with or without translations. Control which content to import with the manual-pull feature. Choose the 'automatic-pull' feature to update your knowledge base articles even when you are off the clock. Let Lingpad work for you.
Localize
Localize your knowledge base articles with unrestricted freedom. Choose AI-powered translations, invite internal or external translation providers and localization managers, or use our cherry-picked ISO-certified Language Service Providers.
Push
Full freedom to export just one article in one language as soon as the translations are approved or multiple articles. The translated articles will reflect the status on Intercom. Still in drafts? We will keep it there. Published? Yay! One less task for you.
With Lingpad, VEO imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.
Streamline your localization process with exemplary features. Automated. Powerful. YOU-centric.
Automated + Centralized
Latest versions of your knowledge base articles in every language are synced with a single click. Utilize the auto-pull feature to facilitate automated content exchange between Intercom and Lingpad. Goodbye, manual input and chances of error.
Multiple Content Types
Translate and localize multiple content types residing in your Intercom Articles workspace including:
- Collections
- Sections
- Articles
High-Quality Translations
Streamline your localization process with exemplary features such as translation memories, glossaries, QA checks, and a built-in editor. As a result, brand communication stays consistent and accurate in all languages, productivity increases, time to launch in new markets reduces, and you save on translation costs.
Collaborate Across Teams
Unrestricted access to add members to your translation team on Lingpad centralizes your localization workflow. Invite internal as well as external translators and localization partners to work in perfect sync. You could also choose from our trusted, ISO-certified Language Service Providers who are experts in your industry, customers' native tongue and culture.
Pre-Translation
With the freedom to pre-translate your knowledge base articles via Translation Memories or AI-powered translations, you can take your translations from being a cost to a resource. With Lingpad's intuitive Pre-translation feature save on translation costs in the long run.
Real-Time Translation Status Updates
Stay on top of all your localization processes in a single place with real-time translation status updates. Lingpad detects minute changes in every article and automatically highlights the current status i.e. the segments that require translations or revisions; within the Languages tab.
Localize Media Content
Localize multiple types of images that reside in your knowledge base, from product demo screenshots to CTA banners. With Lingpad, you can also translate Custom Design Templates and Hyperlinks.
Multilingual SEO
Ensure higher ranking in web searches by localizing your help-center article's Title, Meta description, and Alt tags. This assures that images and content are optimized to gain greater visibility irrespective of the language.
Safe, Reliable, And Secure.
ISO Certified
GDPR-compliant
HIPAA-compliant
Easily Calculate the Cost to Translate Your Entire Help Center Content Library
Calculate your help center content translation costs to know how much you can save with Lingpad.
$0
Curious to Know the Total Word Count of Your Help Center?
Want to know the total words in all of your help desk articles? We’ve got you covered. Just connect your support platform and get the total word count instantly.
World's Leading Brands Use Lingpad To Provide Exceptional Customer Experiences
Intercom Articles - 63Articles
- 4Languages
AI + Human
LOQED is a Netherlands-based innovative brand revolutionising keyless smart lock for European doors. With home security linked to bluetooth and virtual networks as their core offering, it was crucial that LOQED's help center articles was accessible to Europe's diverse population. To achieve the multilingual journey efficient and streamlined, LOQED has partnered with Lingpad to localize their comprehensive knowledge base.
We Support All Languages Your Customers Communicate in
Deliver great multilingual customer service with localized help center articles. Translate your Intercom Articles workspace to attract and retain customers from around the world.
- English
- French
- Spanish
- Chinese
- Italian
- German
- Hindi
- Japanese
- Swedish
- Danish
- Dutch
- Greek
- Irish
- Thai
- Polish
- Russian
Your Hub for Multilingual Customer Service Resources
Blog
The secrets to exceeding expectations for global customers? They're here. Explore our blog for insights on multilingual customer service across industries.
Real Voices
Unfiltered conversations around various topics with the brightest minds in the business. Listen in as we explore the future of multilingual customer service.
Help Center
Master Lingpad in minutes! Get all your questions answered here with our comprehensive guides & tutorials for using Lingpad and CS integrations.
Eager To Supercharge Your Intercom Articles Localization?
Book a free demo to learn how to integrate your Intercom Articles with Lingpad or with the help of our knowledge base articles.
