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Zendesk Support Integration

Zendesk Ticket Translations For Global Customer Support

Provide support in your customers’ native languages with the Lingpad app for Zendesk.

Join These Brands In Taking Your Customer Support Multilingual


Get The Best Of Both - AI And Human Translations

The Lingpad app for Zendesk combines the power of machine and human translations. Add to this some powerful features, and customer agents have a smart solution for providing seamless multilingual support.

Zendesk Agent Workspace

Integrate Lingpad with Zendesk Agent Workspace to handle multiple Chat and Messaging conversations from the same visual interface.

Language Detection

Automatic Language Detection

Improve Average Resolution Time (ART) with automatic language detection. Receive AI-powered translation of inbound message as soon as the chat request is accepted and opened.

Resolve Multiple Conversations

Enable agents to provide top-notch multilingual support and handle multiple email and chat conversations without switching tabs. Maximum productivity, guaranteed!

Multiple Conversation
Enable Disable AI

Enable/Disable AI Translation

Agents have the freedom to enable or disable AI-powered translations based on requirements – saving you costs and empowering agents to deliver exceptional customer service. 

Boost Your CSAT Scores With A Multilingual Customer Support Solution

The Lingpad app has been developed keeping an enterprise’s needs in mind. So, from account management to reports, Lingpad helps your support team go multilingual – efficiently and effortlessly.

Tone Selection

Tone Selection

Adjust the tone of voice for your AI-powered translations by choosing one of the following options: formal, informal, or default tone.

Custom Reports For Impact Analysis

Track goals and impact through Lingpad’s periodic reports including:

  • Language trends
  • Weekly ticket frequency
  • Popular languages
Zendesk Reports & Analysis
Zendesk Global view & access management

Global View & Access Management

Admin access enables you to track activity and streamline processes for every team member:

  • Manage all agents’ accounts on a single dashboard
  • Track all your agents’ translation orders

Translation Glossary For A Consistent Brand Tone

Share a set of brand guidelines and Lingpad will ensure that your brand voice stays consistent across all languages while your agents’ communicate with your customers.

Zendesk _ Glossary
Zendesk Translation Memory

Translation Memory For Saving Costs

Build and maintain a custom translation memory with Lingpad so you save money by using previous translations for the same terms and phrases.

Interested To Know How Much You Can Save With Lingpad?

Learn how much you can save with Lingpad based on your unique customer support requirements.


Amount saved monthly


Hours saved monthly

See How Lingpad Can Work For YOU

Book a demo to see first-hand how Lingpad can make your customer service localization a breeze!

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Zendesk Translation In 180+ Global Languages

Customer Service Communication

Zendesk Translation In 180+ Global Languages

Aim for the perfect CSAT scores by communicating with your customers in more than 180 languages.

  • English
  • French
  • Spanish
  • Chinese
  • Italian
  • Portuguese
  • Hindi
  • Urdu
  • Tamil
  • & more

Try The Lingpad App For Zendesk Today!

Book a demo to get a guided tour of the app or install the app with the help of an installation guide.