What's Included With The App

The Lingpad app for Freshdesk enables you to keep your customers satisfied and meet
their customer support demands successfully, by answering their queries in their native languages.

Here are just a few inclusions:

Detail Order
Anaylsis Dashboard

60+ Global
Languages Supported

Super Fast
Turnaround Time

Translation Memory
& Glossary Benefits

Unique Features Of The App

The Lingpad app for Freshdesk is constantly evolving to meet the changing multilingual
support needs of our clients. Browse our latest feature updates below.

Dual Tabs to Check
Order Status

The app offers a two-part view of all the translation orders linked to a ticket – no more endless scrolling!

Live in-app
Notifications

A green sticker now indicates a translation order’s completion on the ticket tab.

Auto Reply

Save time by choosing to send ticket translations directly to customers!

 

How It Works

Start using the Lingpad app for Freshdesk in just a few easy steps!
Download the guide or get started right away.

Why Choose Human Translation For Customer Support

When customers reach out for support, they are often at the cusp of deciding whether or not to make a purchase or remain loyal to the brand. It’s at this juncture where the quality of customer service can make or break the relationship.

Win At Customer
Satisfaction

Human multilingual support ensures there is no room for ambiguity or errors when it comes to customer purchase queries, return and exchange requests, status updates or general inquiries.

Always Be Understood
By Customers

Our translators ensure that the grammar, syntax, and usage of terms are always correct and relevant so that customers can understand responses to their queries.

Reach Out To
The World

Native language translators localise content to make it culturally more relevant. Language experts can cater to the individual needs of any customer anywhere in the world!

 

The Ones Who Conquered The World With Lingpad

The team was willing to work with our budget and produced a great translation. Plus, they accept .json files which makes our developers’ lives so much easier. Their turnaround time was great, too. Thanks for the translation and the great customer service!

Their service has always been professional; emails are answered within a few hours or less; quality of translations is great; communications about issues or delays is always done in a timely manner. The workflow is comfortable, and they were able to adjust their output to fit our needs. Highly recommended!

Right from requesting translations to receiving them - it was a super smooth process. The team is very friendly and accommodating. They represent the gold standard of  customer service, quality of translations, and speed of service. We always received the translations well on time. 

Are You Ready To Start Localising Your Projects?

Create spaces and projects in Lingpad and start translating today!