Multilingual Customer Service Made Effortless With AI

A customer-centric tool built to optimize localization for customer-conscious brands. Boost your global customer experience by 90% without investing additional time or resources.

Global Brands Boosting Customer Trust
With Lingpad

Veo Icon

Multilingual Knowledge Base To
Global Audiences

Kickstart your global strategy with help-center localization. Empower customers with the freedom
to resolve their queries, at their convenience.
Multilingual Knowledge Base


Zendesk Guide
Freshdesk Knowledge Base
Intercom Articles
New Project
Salesforce Knowledge Coming Soon!
Veo Icon

With Lingpad, VEO imported over a hundred articles in multiple languages with a single click, fast-tracked the knowledge base localization process and reduced time to publish.

Empower Your Agents To Handle
Support Tickets In Any Language

Watch Your CSAT Scores skyrocket by providing Multilingual Customer Service in 180+ languages.
Higher customer engagement and retention, Increased global growth.
Support Tickets


Zendesk Support
Zendesk Support
Freshdesk Support Desk

Rebtel saw an increase of 7.5% in their CSAT score and a 100% growth in multilingual ticket volume.

A Powerful Translation Management System That Simplifies Complex Global Growth


AI Translation

Speedy AI translations to fast-track general ticket and knowledge base translations.

Invite Your Translators

Invite linguists to work on multiple localization projects on a single platform.

Translation Providers

Expand your global language portfolio with our trusted ISO-certified Language Service Providers.




A single source-of-truth hosting all your support tickets and knowledge base localization information.


Provide feedback and communicate clearly with translators in 'comments'.


Add reference files and guidelines to help translators get the context right.


Translation Memory (TM)

Create TMs for all your projects and add repeated translations. Ensure efficiency and brand consistency while saving on costs.


Maintain glossaries to ensure industry and brand-specific consistency in every customer-engagement communication.


Catch translation inconsistencies in real-time with automated quality assurance (QA).

Intuitive Editor


A smart tool that 3x time-to-market. No more waiting or cross-checking.


Provide feedback and communicate clearly with translators in 'comments'.


Catch errors in time with automated quality assurance. (QA)

We Help You Deliver The Best Multilingual
Customer Service Without The Hassle

Every brand needs a partner that helps them scale their ever-growing localization needs — from digital customer support experiences to marketing materials — without hindering global growth. Lingpad is that partner!
Data Protection

ISO-certified and GDPR-compliant

Consistent Multilingual Customer Service

Increase customer satisfaction and brand awareness

Streamlined Processes

Meaningful collaboration across teams

Consistent Customer Support Communication: In Every Industry, Region, Support channel, and Language.

Retail and eCommerce

Be 'trendy' forever by offering a seamless local shopping and customer service experience.

Travel and Tourism

Excel at providing customers with insightful information in their preferred language as they explore the world.

SaaS and Tech

Deliver exceptional customer support in all languages for your exceptional product.


Achievement Unlocked - win brand loyalty among worldwide players with high-quality and quick multilingual customer support.

Financial Services

Support customers in understanding 'wealth management' — the concept you are fluent in — in the language they are most fluent in.

Medicine and Healthcare

Safety and precision first - deliver accurate support and diagnoses to your patients in their native tongue.

Education and eLearning

Educate the curious minds and rank first in providing accurate multilingual customer service to global learners.

Media and Entertainment

Empower customer support agents and content development teams with the ability to interact with global audiences.

Are You Looking For A Worry-free Migration?

Our team takes care of your customized, all-round migration journey from start to finish so that you can focus on adding value to your customers’ experience with your brand. Simplify migration at zero additional fees!


Our migration experts will understand your multilingual customer support strategies in depth, and take care of migrating content from different platforms so that your can access all your multilingual content right from Lingpad.


With the power of automation and human expertise, we streamline your multilingual communication — including TMs and Glossary — for all mediums by migrating every workflow to Lingpad. This will be a continual process with regular syncs and updates.


Our experts ensure your customer service tool integrations are up and running, existing collaborators are given access permissions and perform extensive QA processes from start to finish. This entire process will be completed in three working days.

World's Leading Brands Use Lingpad To Provide Exceptional Customer Experiences

  • Zendesk supportZendesk Support
  • 890Avg. Monthly Tickets
  • 75Languages
  • Translation MemoryAI + Human

Rebtel is a Swedish technology reforming international calling by offering high-quality international calling available at optimum prices. The services include International Mobile Top-Up and Money Transfer as well! Needless to say, multilingual customer support is a pivotal part of Rebtel's worldwide success.

  • Zendesk supportZendesk Support
  • 248Avg. Monthly Tickets
  • 8Languages
  • AI translationAI

Luxreaders is an innovative eCommerce Retail brand that is revolutionizing the way people buy reading glasses. Since all aspects of the business are online: the initial virtual try-on, online vision test as well as a qualified assessment of the their customer's needs; Luxreaders receive considerable amount of customer service tickets.

  • Zendesk supportZendesk Support
  • 84Avg. Monthly Tickets
  • 7Languages
  • AI translationAI

Leading Fintech company Mokka offers BNPL (Buy Now, Pay Later) to clients in Central and Eastern Europe. Mokka enables flexible payment solutions for their 12 million registered consumers across 7500 leading merchant partners. Offering multilingual customer service is crucial to their business as they aim to grow into new areas.

  • Zendesk guideZendesk Guide
  • 194Articles
  • 4Languages
  • Translation MemoryAI + Human

Veo is a groundbreaking Tech brand passionately working to make sports recording technology affordable and accessible to all. With a presence in over 80 countries, Veo's expansive knowledge base articles also needed to be accessible to members of the Veo community. What better way to make help center articles accessible than to make them available in the relevant target languages!

  • Zendesk guideZendesk Guide
  • 584Articles
  • 7Languages
  • Translation MemoryAI + Human

TruTrip is an innovative business travel management company making business travel accessible and straightforward. With cutting-edge travel technology, consumer-grade designs, complete visibility over trips, spending, and expenses, businesses are able to optimise and automate their travel booking processes using TruTrip's platform. Making their holistic knowledge base multilingual is crucial to engage varied audiences - and Lingpad is helping them do just that!

Localization Of Customer Service Communication in 180+ Languages

Customer Service Communication

Localization Of Customer Service Communication in 180+ Languages

Localize brand communication to connect with global customers and add value to their experiences.

  • English
  • French
  • Spanish
  • Chinese
  • Italian
  • Portuguese
  • Hindi
  • Urdu
  • Tamil
  • & more

Are You Ready To Supercharge Your Multilingual Customer Service?

Book a demo to get a guided tour or sign up and see how it works – for free.