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Category: Multilingual Customer Support

Why Is Multilingual Customer Service Important In Modern eCommerce?

Aiswarya Menon October 17, 2022

eCommerce is growing, with customers having access to personalized and exemplary products and services. In such a dynamic situation, learn how you can provide a stellar customer experience or risk losing out on business to your competitors.

Launching Our Freshdesk Knowledge Base Integration For Lingpad

Amit Shivani October 12, 2022

Localizing hundreds of knowledge base articles taking a huge chunk of time? Not anymore! The Lingpad X Freshdesk Knowledge Base integration makes managing multilingual help-center articles convenient.

What’s New @Lingpad in 2022 – Second and Third Quarter?

Aiswarya Menon October 3, 2022

Quick product updates on all the major enhancements and product inclusions Lingpad achieved in 2022 – Second and Third Quarter!

AI-powered or Human Translations? A complete guide to choosing the best for your business.

Amit Shivani September 5, 2022

Do you know when it’s better to use a human or AI-powered translations? This checklist will help you figure out what’s best for different business scenarios!

8 Benefits of Providing Multilingual Customer Support

Amit Shivani August 29, 2022

Looking for ways to upscale your customer service? We have compiled a guide that will encourage you to switch to multilingual customer service option! Read on to know more.

The Ultimate Checklist For a Powerful Multilingual Knowledge Base

Amit Shivani July 26, 2022

Skyrocket your CSAT Scores and improve customer experience (CX) with a comprehensive multilingual knowledge base. Read on for crucial tips and tricks!

Benefits of translation management system

7 Benefits of Using a Translation Management System for your Multilingual Customer Support

Amit Shivani June 29, 2022

Multilingual customer service got your scalability in a tight spot? Read on to know how a TMS can solve your localization woes!

Launching Our Zendesk Guide Integration For Lingpad

Aiswarya Menon May 30, 2022

Optimal customer service is the determining factor of growth-focussed businesses. Boost your global standing by giving your customers the freedom to access self-help articles in their native language with Lingpad X Zendesk Guide integration.

What’s New @Lingpad in 2022 – First Quarter?

Aiswarya Menon May 9, 2022

A quick update on all the major milestones Lingpad achieved in 2022 – First Quarter. Read on to know about our latest product inclusions and upgrades.

Contextually Accurate

Localization in Your Budget

The 5 Best Zendesk Translation Apps to Simplify Your Multilingual Support